Refund policy

ALL SALES ARE FINAL AND NON-REFUNDABLE. IF YOU HAVE ANY ISSUES WITH YOUR ORDER, FEEL FREE TO CONTACT THROUGH THE CONTACT FORM. THANKS FOR UNDERSTANDING!

You can always contact us for any return question at gemsgrocery@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Certain personal care goods cannot be returned (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.